352 Newtownards Road
Belfast, BT4 1HG
Tel: 028 9045 9458

Theme 5: Developing Excellence - Building a Sustainable Organisation for the Community

As with all third sector organisations Charter NI is aware of the challenge of delivering its mission within an environment that is increasingly competitive and requires a balance between ambition and resources. Having grown successfully as an organisation over the past 3 years Charter NI is committed to becoming more self sufficient while investing in the development of its key resource, that is its staff team and volunteers.


Key Strategic Aim

  • To ensure that Charter NI becomes a sustainable organisation, committed to organisational excellence


Key Outcomes 2016-2020

  • To seek new premises
  • To generate additional income streams
  • To support the professional development of staff
  • To develop and deliver a marketing and communications plan


Key strategic objectives are:

  • To undertake an annual audit of services
  • To establish a social enterprise arm
  • To secure new fit for purpose premises
  • To undertake an annual review of governance and structures
  • To invest in appropriate professional development
  • To develop a volunteering programme
  • To investigate and implement appropriate external quality management frameworks (e.g. IIP, NCDOS)



© Charter for Northern Ireland 2016

Charity Reg No. NIC105834